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Are BT Swimming Without Trunks?

Naked-Telephone-Systems-NetworkRunning a denationalised industry is not simple as Network Rail regularly proves. But have BTís Openreach division just made a catastrophic decision that rewards shareholders but alienates customers by disrupting their telephone systems?

The management have decreed that lead times for business ISDN lines will extend to 6 and 8 weeks (for ISDN2 and ISDN30 respectively). These orders have traditionally taken 20 working days but even that was too long for businesses. They canít survive without live telephone systems and several parties are enraged by the lack of consultation by the conglomerate.

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